At Bank of Beirut – Oman, our priority is to protect the health of our employees, and customers, while also contributing to the protection of the Sultanate as a whole.

To face the (COVID-19) pandemic, we have put in place safety measures in our branches to contribute to the public well-being and mitigate the effects of the virus and have introduced relief measures for financially affected customers.

Safety measures

At challenging times like these, the safety of our customers comes first. This means complying with the recommendations of the Sultanate’s health authorities and the World Health Organization (WHO). Our precautionary measures include:

•Enhanced hygiene measures in our branches and a significantly more intensive cleaning process taking place on a regular basis.

•Publishing of various information in our internal and external communications channels to keep our people, clients and investors informed at all times.

•Revised branch operating hours to best limit the potential impact of the virus.

•Operating with reduced staff.

We have encouraged our customers to limit non-essential visits to our branches. However, should you require assistance at our Branches please ensure you check our website for the most up to date branch opening hours.

Relief Package

In alignment with the Central Bank of Oman, Bank of Beirut – Oman branches has applied a number of measures for those affected by the financial effects of the outbreak.

•Deferment of loans for affected borrowers, particularly SMEs.

•Waiver of fees on domestic transfers

If you’ve been directly impacted by the COVID-19 outbreak and would like to explore the options available to you, it is important you contact us by calling our Customer Service Centre on 80071982.

24/7 Availability

We know that having access to your money during difficult times is important. You can access your accounts 24/7 through our Online Banking platform or corporate banking platform for all your day-to-day banking needs. If you are not enrolled yet, you can call our 24/7 Call Centre to get started on 80071982.