Bank of Beirut

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  • International Banking

Contact Center

Bank of Beirut’s state-of-the-art Contact Center “BoBDIRECT” is a blended Customer Service Center available 24 hours a day and staffed with professionally trained consultants and live agents who provide you with world-class levels of quality assistance, first-contact resolution and Customer Satisfaction.

Contact Center
Services
  • Account-related services
  • Services Information
  • Complaints and feedback
  • Cards activation
  • Other Services

User Experience

BoBDIRECT's ultimate objective is to satisfy your expectations and provide you with a unique customer experience. At BoBDIRECT, we commit to:
User Experience
  • Being accessible
  • Treating customers courteously
  • Being responsive to your needs and requests
  • Acting promptly
  • Providing well-trained and informed employees
  • Telling customers what to expect
  • Meeting our commitments, keeping our promises

Contact Channels

BoBDIRECT is equipped with various contact channels, through which you can communicate with us:
  • Voice call

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